Terms & Conditions

The following Terms and Conditions of Service apply to all products and services provided by Ivry Artis and Winter Woods Design. All paid invoices, deposits, and retainers via Paypal prove Client’s full acceptance and electronic agreement to Winter Woods Design's Terms and Conditions.

All work is created on the understanding that the client has agreed to Winter Woods Design's terms and conditions by payment of invoice. These Terms and Conditions supersede any previous Terms and Conditions distributed in any form. Winter Woods Design reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.

ORDER REJECTION :: Winter Woods Design reserve the right to reject any order that contains objectionable or offensive material.

PAYMENT :: Charges for design services to be provided by Winter Woods Design will be detailed in the project quote that is provided to the customer. A non-refundable deposit of 50% of the quoted fee is required before any design work can begin. Payment is due upon receipt of PayPal invoice. The remaining balance must be paid in full before any final files are provided. Payment of Paypal invoice binds the client to accept these terms and conditions.

Charges for any additional services over and above the original project quote, will become fully payable (100% of the quoted amount) after the acceptance of the updated quote and upon receipt of Paypal invoice.

PERMISSIONS :: All images or graphics you provide to be used in your design are assumed to have the proper permissions, be it written or verbal. Winter Woods Design is not liable for the use and/or misuse of the images and graphics you provide. The customer agrees to fully indemnify and hold Winter Woods Design free from harm in any and all claims resulting from the customer in not having obtained the required copyright, and/or any other necessary permissions. Copyright is retained by Winter Woods Design on all design work until all costs have been settled.

Any design, copywriting, drawing, idea or code created for the customer by Winter Woods Design, is licensed for use by the client on a one-time only basis and may not be modified or re-distributed in any way or form without the express written consent of Winter Woods Design.

CONTENT :: Adding content to web pages is the responsibility of the client and is not included in any custom web design package. Winter Woods Design advises that you have your website copy prepared before that phase of your project begins, if applicable.

DATA :: The client agrees to Winter Woods Design's acceptable system of supplying data to the company. Text is to be supplied to Winter Woods Design in electronic format as standard text (.txt), MS Word (.doc) or via e-mail. Images must be supplied in an electronic format as prescribed by Winter Woods Design via Dropbox link provided to the client. Images must be of a quality suitable for use without any subsequent image processing. Winter Woods Design will not be held responsible for any image quality which the client later deems to be unacceptable.

The customer agrees to supply Winter Woods Design with all necessary materials required to create and complete the project. Anything received 5 days past due delivery is subject to a Pause Clause.

COLOR :: Please note that Winter Woods is not responsible for color variation, as all computer monitors display colors differently. Keep in mind that the color on the print product you order will be close, but it might not be exactly what you expected.

COMMUNICATION :: Once Winter Woods Design has contacted you to get started on your design, it is imperative that you stay in constant contact in order to complete your design in a timely manner. If you take longer than 72 hours (3 days) to reply to any email inquiry from Winter Woods Design, your order will be cancelled, you will lose the rights to your design, and a 20% refund of any payment proceed will be returned.

PROJECT TIMELINE :: Any indication given by Winter Woods Design of a project’s duration is to be considered by the customer to be an estimation. Winter Woods Design will not be held responsible for any project over-runs, whatever the cause. Estimated project duration is deemed to be from the date that cleared funds are received by Winter Woods Design for the initial non-refundable payment.

CREDITS :: The client agrees to allow Winter Woods Design to place a small credit as a link to Winter Woods Design's own page on the customer’s website. This will  be in the form of a small logo or line of text placed at the bottom of the page. The customer also agrees to allow Winter Woods Design to place designs, along with a link to the client’s site on Winter Woods Design's own website for demonstration and portfolio purposes.

SUPPORT :: Winter Woods will provide up to one hour of free post-install support to go over any troubleshooting questions you may have as you settle into your design. The one hour of post-install support expires 30 days from the installation date.

Once web design is complete, Winter Woods Design will provide the customer with the opportunity to review the resulting work. One set of minor changes will be offered at no extra cost within 14 days of the start of the review period. Minor changes include small textual changes and small adjustments to placement of items on the page. It does not include changes to images, color schemes or any navigation features.

Any minor changes should be communicated with the designer. Winter Woods Design will consider that the client has accepted the original draft, if no notification of changes is received from the client, within 14 days of the start of the review period.

SEARCH ENGINE OPTIMIZATION :: Winter Woods Design cannot guarantee any particular placement due to the infinite number of considerations that search engines use when determining a site’s ranking. Acceptance by any search engine cannot be guaranteed. Rankings and appearance in search results will vary from one search engine to another.

HOSTING :: Winter Woods Designdoes not offer hosting services. You are ultimately responsible for making an informed hosting decision based on your own research. A list of print, domain, and hosting, recommendations will be provided after project completion. Winter Woods is not responsible for any hosting issues you may encounter by your chosen providers and will accept no liability for loss of service, whatever the cause. Fees due to the hosting organization are the responsibility of the client and Winter Woods Design is not liable for their payment.

CANCELING :: Cancellation of orders may be made initially by telephone contact or e-mail. In the event of a cancellation notice, the client will be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 30 days. Please note: any cancellation which is not formally confirmed in writing and received by Winter Woods Design within 14 days of such instruction being issued, will be liable for the full quoted cost of the project.

**By placing your order, you agree to these terms**

DISCLAIMER

Winter Woods Design makes no warranties of any kind, express or implied, for any services that it supplies. Winter Woods Design will not be held responsible for any damages resulting from services it supplies. Winter Woods Design is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The customer agrees not to hold Winter Woods Design responsible for any such loss or damage.